Service&Support

Quick response, professional and efficient, service foremost, customer value creation

Global Service Network

Organizational Structure

Service Process

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Initiate a Problem

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Problem Identification and Analysis

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Determine Solutions and Countermeasures

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Remote Assistance and Processing

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On-Site Processing

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Result Confirmation

Service Content

Equipment Maintenance

   Quickly Respond Requirements

   Localization Service 

   Remote and on-Site Service

   Customize the Equipment Maintenance Plan

Spare Parts and Wearing Parts Service

   Multi-Directional Supply Chain Support

   Spare Parts Inventory Across Regions

   Spare Parts Package According to The After-Sales Service Agreement

Equipment Upgrading and Transformation

   Professional Team Analysis and Assessment

   Providing Software Upgrading and Hardware Transformation Services

Equipment Operation Training 

   Formulate Training Scheme

   On-Site Training Implementation

After-sales service contact information

East China

Address: No.32, Tingtao Road, SIP, Suzhou City, Jiangsu Province

Contact Person: Mia Huang

Contact Numbers: 15862445217

Email: mia.huang@htsm.com

Southeast Asia

Contact Person: Mia Huang

Contact Number: +86 15862445217

E-Mail: mia.huang@htsm.com

American

Contact Person: Yang Huan

Contact Number: +86 13913556869

E-Mail: yang.huan@htsm.com

European

Contact Person: Hanlin Liu

Contact Number: +86 18550525366

E-Mail: hanlin.liu@htsm.com

Online Inquiry & Message

Please fill in your information to get in touch with us. Our team will contact you within 5 working days. For immediate assistance, please call: +86-400-0909-66.

After-sales Type
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